Last updated May 23, 2026
Agreement to These Terms
By using StartRight Home, submitting a match request, accessing a portal, or communicating with us through the service, you agree to these Terms of Use and our Privacy Policy.
What StartRight Provides
StartRight Home helps homeowners prepare project briefs and may introduce them to matched contractor partners based on project type, location, availability, and other fit signals. We may limit introductions to up to 3 matched contractor partners.
Contractors Are Independent
Contractor partners are independent businesses, not employees, agents, or representatives of StartRight. StartRight does not perform contracting work, control contractor pricing, guarantee contractor availability, or make hiring decisions for homeowners.
No Guarantee of Results
We work to evaluate practical fit signals, but we do not guarantee that a contractor will contact you, provide a quote, accept a project, meet a timeline, or deliver a specific outcome. Homeowners are responsible for reviewing bids, references, insurance, licenses, permits, warranties, and written contracts before hiring.
Homeowner Consent and Communications
When you submit a match request, you authorize StartRight to use your information to provide matching services. Contractor names stay hidden until you approve a match. After you approve, that contractor may contact you about your project by email, phone, or text based on the contact details and preferences you provide.
Fees and Partner Compensation
StartRight Home is free for homeowners. Contractor partners may compensate StartRight for introductions, accepted opportunities, or related services. Any project price, deposit, payment schedule, or contract is between the homeowner and the contractor.
Acceptable Use
You agree not to misuse the service, submit false or misleading information, interfere with site security, scrape or copy the service at scale, impersonate another person, or use StartRight for unlawful or harmful purposes.
Content and Intellectual Property
StartRight Home, including its design, text, logos, workflows, and software, is owned by StartRight or its licensors. You may use the site for its intended purpose, but you may not copy, reproduce, resell, or create derivative services from it without permission.
Disclaimers and Limitation of Liability
The service is provided as available and without warranties to the fullest extent allowed by law. To the fullest extent allowed by law, StartRight is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for contractor acts, omissions, pricing, work quality, warranties, or disputes.
Changes
We may update these terms as the service changes. The updated date above shows when the latest version took effect. Continued use of StartRight after updates means you accept the revised terms.
Contact
Questions about these terms can be sent to matches@startrighthome.com or through Contact StartRight Home.