Last updated May 23, 2026
Information We Collect
We collect information you provide when you use StartRight Home, including your name, email address, phone number, city, project type, budget range, timeline, project priorities, and any other details you include in a match request or support message.
We may also collect technical information such as IP address, browser type, device information, pages viewed, and basic usage data from our site, forms, servers, and security tools.
How We Use Information
We use information to create and manage match briefs, evaluate project fit, communicate with you, introduce you to matched contractor partners, operate the site, improve our services, prevent misuse, and comply with legal obligations.
When We Share Information
With your authorization after you approve a match, we may share your project and contact information with that contractor so they can contact you about the project. We may also share information with service providers that help us host, secure, email, analyze, and operate StartRight Home.
We may disclose information if required by law, to protect rights and safety, to investigate misuse, or as part of a business transaction such as a merger, acquisition, financing, or asset transfer.
Partner Compensation
StartRight Home is free for homeowners. Contractor partners may compensate StartRight for introductions, accepted opportunities, or related services. This compensation does not change the homeowner cost of using StartRight.
Your Choices
You can choose not to submit a match request. You can contact us to ask for access, correction, deletion, or help with a privacy concern. Some information may be retained when needed for security, legal compliance, audit records, dispute handling, or legitimate business operations.
Data Retention and Security
We keep information for as long as needed to provide the service, manage relationships, maintain records, and satisfy legal or operational needs. We use reasonable administrative, technical, and organizational safeguards, but no internet service can guarantee perfect security.
Children
StartRight Home is intended for adults arranging home services. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy as StartRight Home changes. The updated date above shows when the latest version took effect.
Contact
For privacy questions or requests, email matches@startrighthome.com or visit Contact StartRight Home.